Problems and Suggestions
Crashes (vmail aborts unexpectedly and disappears from the screen)
VMail has been known to crash when reading in messages that contain very large attachments. That problem is being addressed. Please note that any messages in your current folder that have been marked for delete will not be deleted and will "return" when you restart VMail.
If the crash is unrelated to messages with large attachments, please contact your local email administrator and they can report it using Gripe.
Lockups and Freezes
Check to make sure your CapsLock button is not down. If it is, the buttons and scrollbars may cease to operate.
Messages that return to your inbox after you have deleted them
Any messages that you have marked for delete are only deleted from the current folder when you press NewMail, Open a different folder, press Save & Iconify, or Quit vmail.
If you use the "Logout" icon on the desktop, this will "dirty" kill vmail and the messages marked for deletion will not be deleted. Please quit vmail with the Quit button within vmail before using the Logout icon.
Other problems...
Any other suggestions or problems with VMail should be reported using Gripe. Look for the Gripe menu item under the Other.. menu in the main window. Please describe your problem as completely as possible, including any applicable messages.
17 August 1995 - jvgulik@cse