CURRENT_MEETING_REPORT_ Reported by Dale Johnson/Merit TTW BOF Minutes The ``NOC Internal Trouble Ticket System Functional Specification Wishlist BOF'' met for two full sessions, and also joined UCP and NJM for joint discussions. The group is refining a current internet-draft document describing how NOC internal trouble ticket systems can be integrated with other NOC tools, and what new functionality they could have to make NOC internal operations more reliable and efficient. The document will be revised for submission as an Informational RFC within a few weeks, to help give direction to several groups currently writing trouble ticket systems. The group proposed several additions to functionality, and added specific examples and presentation suggestions for the draft. There was quite a bit of discussion about how this proposal could integrate with the current UCP working group proposal for an external, inter-NOC national trouble ticket tracking system. The BOF will have fulfilled its initial purpose within a few weeks when final discussions take place on the mail list and the document is submitted for publication. Trouble ticket ideas will probably continue to be discussed within the UCP and NJM Working Groups, and an informal search has begun to find or develop trouble ticket systems suitable for use in the regionals and campuses. Any such systems found will be proposed to the ``Son of NOC Tools'' Working Group. Attendees Vikas Aggarwal vikas@JVNC.net Eric Carroll eric@utcs.utoronto.ca Tom Easterday tom@cic.net Dale Finkelson dmf@westie.unl.edu Eugene Hastings hastings@psc.edu Steven Hunter hunter@es.net Dale Johnson dsj@merit.edu Dan Jordt danj@nwnet.net Darren Kinley kinley@crim.ca Walter Lazear lazear@gateway.mitre.org Mark Leon leon@nsipo.arc.nasa.gov Daniel Long long@nic.near.net Dan McKernan mckernan@nsipa.nasa.gov Milo Medin medin@nsipo.nasa.gov 1 Lynn Monsanto monsanto@eng.sun.com Donald Morris morris@ucar.edu David O'Leary oleary@sura.net Rehmi Post rehmi@ftp.com Robert Reschly reschly@brl.mil Ron Roberts roberts@jessica.stanford.edu Karen Roubicek roubicek@bbn.com Daisy Shen daisy@watson.ibm.com Jim Sheridan jsherida@ibm.com Dana Sitzler dds@merit.edu Mike Spengler mks@msc.edu Bernhard Stockman bygg@sunet.se Kannan Varadhan kannan@oar.net Ross Veach rrv@uiuc.edu Shujiuan Wang swang@ibm.com Carol Ward cward@spot.colorado.edu John Wobus jmwobus@suvm.acs.syr.edu C. Philip Wood cpw@lanl.gov 2